FAQ

Specifically, a fluid dram (which differs from a weight-based dram) is the equivalent of 1/8 of an ounce or 3.7 ml. We carry US made Dram vials from 1/4 to 10 Dram (1/32 Oz. to 1.25 Ounce) Dram Vials.

In stock orders received by 2 pm CST will be shipped the same day. Expedited orders received by 3 pm CST will be shipped the same day. Orders received after 2 pm on Friday will ship on Monday.

Bottles are "factory clean" and come packed in plastic bags or cardboard trays but are not sterile.

Sure! Established firms purchasing over $1,000 from Discount Vials in any given year may apply for terms by supplying 3 references and bank information. The credit review process takes 2 to 3 weeks, and the timing can be affected by how quickly your references respond. We approve over 90% of requests. Educational accounts, Government purchasers and Fortune 5,000 Companies are pre-approved. Simply submit your Purchase Order via FAX to 608 204-9509 or email to sales@discountvials.com

It’s our goal to provide the best service and prices. We would be more than happy to personalize a competitive quote for you, just contact us.

Absolutely! Call or email our customer service specialists and we can help find just the right combination of container and closure for your product.

Please contact customer service if you need to cancel your order.

Call us Toll Free at 866-509-1834 anytime between 9am and 6pm CST from Monday to Friday.

You will receive an Email as soon as your order ships with a clickable link to track your package. If you don't receive your tracking number please check your Spam folder. For more information you can always call our friendly customer service reps at 866 509-1834.

Our return policy is detailed here

We do! We use both UPS and USPS. If you have a relationship with a Customs Broker that you would like to use, please call customer service Toll Free from Canada at 866 509-1834 for assistance.